Reservations Executive

Company: Resplendent Ceylon
Location: Colombo
Published on: 22 January 2019
Job Type: Full Time

Dilmah Tea’s Resplendent Ceylon is creating a collection of small, luxury resorts that offer the discriminating traveller a unique circuit across Sri Lanka, with a range of authentic cultural experiences, while contributing towards local communities and the environment through the MJF Foundation & Dilmah Conservation. The circuit currently comprises of three resorts, all members of Relais & Chateaux. We call it the Resplendent Sri Lanka Journey – Tea, Sea & Safari.


The Role

We are on the lookout for a Reservations Executive to join the sales team at the Resplendent Ceylon office in Colombo.

  • The candidate should be able to handle reservations directly with our guests and travel agents.
  • Would be required to maintain clear communication channels.
  • Constantly in touch with the front office staff of the three resorts to ensure a smooth operation.
  • Attention to detail and being sensitive to the guests needs are of paramount importance to this position.


Your Profile

Candidates must have a good educational background and preferably hold academical qualifications. Previous experience in handling reservations at a reputed hotel / boutique hotel is desired. A pleasing personality, willingness to work long hours, ability to work and make decisions under pressure, sales and good communication skills are essential. Knowledge of scienter & RMS software packages and hotel front office experience would be a distinct advantage. A high command of English language, both spoken & written is expected.


How to Apply

We strive for perfection and our results are based on employing the right people. We invite you to be inspired by our brand and our attitude towards service. Email your CV as a PDF to careers@resplendentceylon.com