Cancellation Policy

Special Offer: Applicable for reservations from 1st May to 31st July 2019, and 1st September to 31st October 2019

Payment Terms:
– A refundable deposit of 30% is required at the time of booking in order to confirm
– The balance 70% is payable 30 days prior to arrival.

Cancellation Policy:

Up to 1day prior to the arrival – No cancellation charge.

For reservation made under special offers, the terms and conditions of the relevant special offer will supersede the best flexible cancellation policy.

 

For All Non-peak Reservations:

Payment Terms:

– A refundable deposit of 30% is required at the time of booking in order to confirm
– The balance 70% is payable 30 days prior to arrival.

Cancellation Policy:
– If cancelled within 20 days of arrival, 30% of the full stay will be charged
– If cancelled within 14 days of arrival, 50% of the full stay will be charged
– If cancelled within 7 days of arrival, 100% of the full stay will be charged

 

For Peak Season Reservations: (20 December to 10 January);

Payment Terms
– A non-refundable deposit of 30% is required at the time of booking in order to confirm
– The balance 70% is payable 60 days prior to arrival.

Cancellation Policy

– If cancelled within 35 days of arrival 50% of the full stay will be charged
– If cancelled within 25 days of arrival 100% of the full stay will be charged

No shows:
All no-shows will be charged 100% of the full stay

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