Reservations / Guests Experience Designer

Dilmah Tea’s Resplendent Ceylon is creating a collection of small, luxury resorts that offer the discerning traveller a unique circuit across Sri Lanka, with a range of authentic cultural experiences, while contributing towards local communities and the environment through the MJF Foundation & Dilmah Conservation. The circuit currently comprises of three resorts, all members of Relais & Chateaux. We call it the Resplendent Sri Lanka Journey – Tea, Sea & Safari.


Are you passionate about creating meaningful and memorable itineraries for our guests?

As Reservations / Guests Experience Designer, you will be required to possess excellent communication skills, both verbal and written, respond to guest inquiries, answer calls and curate itineraries including ground and air transfers.

Experience working within the luxury hotel segment and luxury travel agent segment delivering a similar role will be an added advantage.

The role will require you to be based at our Head Office, located in Colombo and you will be a part of the Reservations and Revenue Department.

How to Apply

We strive for perfection and our results are based on employing the right people. We invite you to be inspired by our brand and our attitude towards service. Email your CV to or upload your resume below, preferably in PDF format. Only those shortlisted will be contacted.

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