- Careers
- Guest Experience Curator
Guest Experience Curator
Showcasing the best of Sri Lanka, Resplendent Ceylon offers a complete ‘tea, sea and safari’ experience across its trio of Relais & Châteaux properties: Ceylon Tea Trails, Wild Coast Tented Lodge and Cape Weligama. Reverie is our new collection of small, laid-back properties in idyllic parts of Sri Lanka, starting with two beachside resorts Ahu Bay and Ayurveda focused Kayaam Wellness.
The Role
We are seeking a Guest Experience Curator to be the face of Ahu Bay, delivering warm hospitality and memorable guest journeys. You will promote our experiences, F&B offerings, and spa treatments, while accompanying guests on excursions and curating new experiences based on their interests. The ability to lead yoga sessions is an added advantage, and maintaining fitness levels is essential to curate and host outdoor experiences or sports activities.
As a main point of contact for our in-house guests, you’ll assist with special requests, manage feedback, and coordinate with all departments to ensure a seamless and delightful experience throughout their stay.
Global exposure is required, and expats are also welcome to apply.
Your Profile
- 3+ years of experience in a Guest Relations or Concierge role within a luxury resort or hotel.
- Strong understanding of luxury guest expectations and personalized service.
- Passion for guest engagement and curating unique local experiences.
- Skilled in upselling and promoting experiences, spa, and F&B add-ons.
- Excellent interpersonal and communication skills with attention to detail.
- Ability to coordinate with multiple teams and deliver seamless guest journeys.
How to Apply
We invite you to be inspired by our brand and our attitude towards service. Email your CV in PDF format to careers@resplendentceylon.com or upload below.
Fill in our application form
Discover Your Luxe Escape
Traverse the wilderness, find stillness beside the ocean, and reconnect in nature with meaningful experiences that seek to share the best of Sri Lanka with curious, discerning travellers.
