Our Best Rate Guarantee Policy assures you the lowest room price (including all taxes and fees) publicly available on the internet.
Begin your journey of luxurious indulgence on the Resplendent Ceylon official website where we guarantee:
● The lowest rate for your stay
● The most flexible cancellation terms
● Access to a dedicated team to help plan your stay
Having made a confirmed reservation on our website, if you discover a lower rate within 24 hours for the same dates and accommodation type, please submit a claim. We’ll match the lower rate, subject to our terms and conditions.
For a claim to be eligible under the Best Rate Guarantee, it must be submitted through the claim form through the Resplendent Ceylon hotels official website. A claim must be submitted no more than 24 hours after making a reservation through a Resplendent Ceylon direct channel, and at least 48 hours before the standard check-in time at the applicable Resplendent Ceylon hotel or resort. The claim will be processed within 24 hours.