- Careers
- Front Office Executive
Front Office Executive
Showcasing the best of Sri Lanka, Resplendent Ceylon offers a complete ‘tea, sea and safari’ experience across its trio of Relais & Châteaux properties: Ceylon Tea Trails, Wild Coast Tented Lodge and Cape Weligama. Reverie is our new collection of small, laid-back properties in idyllic parts of Sri Lanka, starting with two beachside resorts Ahu Bay and Ayurveda focused Kayaam Wellness.
The Role
As a Front Office Executive, you will be at the heart of the guest journey, ensuring smooth arrivals and departures while delivering personalized, attentive service throughout each stay. You will handle guest inquiries, reservations, and requests with professionalism and care, working closely with internal teams to ensure a seamless guest experience.
From welcoming guests to assisting with daily front office operations, you will play an essential role in upholding our standards of luxury hospitality.
Your Profile
- 3+ years of experience in Front Office or Guest Services within a hotel or resort environment
- Excellent communication and interpersonal skills with a warm, service-driven approach
- Strong attention to detail and the ability to multitask in a fast-paced environment
- Proficient in handling guest check-ins, check-outs, billing, and reservations
- Fluent in English; additional languages will be an added advantage
- Familiarity with PMS systems and basic operational procedures
How to Apply
We invite you to be inspired by our brand and our attitude towards service. Email your CV in PDF format to careers@resplendentceylon.com or upload below.
Fill in our application form
Discover Your Luxe Escape
Traverse the wilderness, find stillness beside the ocean, and reconnect in nature with meaningful experiences that seek to share the best of Sri Lanka with curious, discerning travellers.
